At Mediva Hospital, your privacy is extremely important to us. Whether you’re visiting our website to learn more about your health or booking a consultation, we want you to feel safe and secure when sharing your personal information with us.

This Privacy Policy explains what kind of information we collect, how we use it, and what we do to protect it.

1. Who We Are

Mediva Hospital is a health and wellness platform that offers specialized care in:

  • Sexual health treatment
  • Thyroid care
  • Diabetes management

Our goal is to provide you with confidential, compassionate, and effective healthcare — both online and offline.

2. What Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information

  • Your name, email, phone number
  • Age, gender, and address
  • Health concerns and medical history

Medical Data

  • Reports, test results, and prescriptions
  • Details you provide during consultations

Technical Data

  • IP address, browser type, and device used
  • Pages you visit on our website

We only collect what’s necessary to give you the best care and support.

3. Why We Collect Your Information

We collect your data for the following reasons:

  • To provide personalized treatment and health advice
  • To book and manage your appointments
  • To send reminders or health tips (only if you opt in)
  • To improve our website’s performance and your experience

We do not use your data for marketing without your permission.

4. How We Keep Your Data Safe

Your trust is important to us. We take your privacy seriously and use strong security measures to keep your information safe.

  • Our website uses SSL encryption to protect your data during transmission.
  • Access to medical records is limited to authorized professionals.
  • We regularly update our systems to prevent unauthorized access.

5. Sharing Your Information

We respect your privacy. Your information is never sold or shared with advertisers.

We may share your data only when:

  • You are being referred to a trusted medical partner or lab (with your consent)
  • We’re required to do so by law or for legal safety reasons

6. Your Rights as a User

You are always in control of your information. You can:

  • Ask to see what data we have about you
  • Request corrections or updates
  • Request deletion of your data (unless required by law to keep it)
  • Withdraw consent at any time

To make a request, email us at mediavahospital@gmail.com.

7. Cookies and Website Tracking

To make your visit smoother, our website uses cookies — small data files that help us understand what interests you and improve your browsing experience. You can disable cookies in your browser settings if you prefer.

8. Links to Other Websites

We may provide links to trusted health sources. However, we are not responsible for the privacy practices of those websites. We recommend reading their privacy policies too.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our services. Any changes will be posted on this page with an updated date.

10. Contact Us

Still have questions? We’re here to help.

Mediva Hospital
🌐 Website: https://medivahospital.com
📧 Email: info@medivahospital.com
📞 Phone: +91-9660013000